Great as usual

Cookies are awesome!!! The staff is very friendly and welcoming. The times I have been there, the dining area was calm and relaxing. I would recommend you try any dessert, but be warned, your favorite item may change as you try new things haha.

When I came in the store on 6/25/25, there was nobody available at the counter to help me. I grabbed some cupcakes from the lobby and set them at the register. Then an employee and a customer came in the door. I started ordering and the elderly customer cut in front of me by standing next to me and started ordering drinks or something. I told the employee to go ahead and get her so she had to remove everything I ordered to capture the order for the other lady. I chose this route because the employee didn’t take it upon herself to explain to the other guest that I was ordering. Then I had to reorder. I asked for extra cheese on two harvest salads. I got charged extra cheese, but everything was skimpy. I couldn’t even find meat in one of the salads. I spent $96.98. When I got back to the hotel the key lime pie that I ordered and was charged for was not in the bag. It started storming as soon as I left so I called and asked for a refund. The employee offered to leave it for me and I explained that it was storming and I would not be back and I would like the $3.99 refunded. My card was charged on 6/27/25 and I watched for the refund and still no refund. I have been to the store in Pasadena/Deer Park and was excited to see this location right after having biopsies on my intestines and it was close to the hotel and hospital. Unfortunately, it was a complete disappointment. Overcharged, disrespectful to first come, first serve and lied to that I would receive a refund.

The Webster Location is my go-to ! Everytime I go it's always fresh and tastes great! I love coming (and ordering) from here!

One of my favorite grub spots and grubhub is always on time and never disappoints